Facing Hard Questions and Conflict Resolution

Conflict at work seems to be more frequent now as society becomes more polarized, affecting language, behavior and willingness to speak up. Most managers have not been trained in conflict prevention and resolution and may resist getting caught in the crosshairs of differences and establishing productive compromise. Here are my thoughts on what to do and a process.

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Meaningful Conversation Requires Being Honest with Ourselves First Ready, Willing and Able

In the first article in this series, I spent a good deal of space explaining the context with a dramatized example of the difficulty people have talking with – not to or at– each other. Just focusing on the obvious symptoms won’t provide the necessary deeper mind and behavior changes that identifying and dealing with the root causes can bring. READ ON for some questions to get at the root causes.

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Why Can’t We talk with Each Other? NOT To Each Other – NOT At Each Other?

Both the current degree of societal divisiveness and awkwardness since pandemic times have raised my level of urgency for speaking out and writing about this dilemma. I was recently sparked by a fascinating play I saw called “American Rot” in New York at La Mama. After viewing it, I remarked that the play portrays how people of many differences cannot talk civilly or at all with each other anymore. I was asked why that is. This is the first of a series I am writing to attempt to answer and change the conversation.

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Can We Live in a World without Trust? Part I

Trust has gone missing, seemingly in every sector, everywhere.. The Harris Poll and U.S. News & World Report found a majority of respondents said the most sought-after trait in leaders is trustworthiness (including: honesty, transparency, reliability, ethics, respect) despite political and demographic differences.Read On for details about the challenges with some ominous stats.

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Add Tech Problem Stress to the List of Wellness Threats

Second to someone I care about dying or being very sick, significant tech issues are probably my greatest stress factor. It occurred to me that good, patient, and persistent tech support people are similar to emergency room doctors. We need quick action, empathetically delivered.  Described here are two agonizing experiences I had in the last two years and some recommendations for managers and employers to add to wellness support behaviors.

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Why We Need a New Slant on Mentoring for All Generations - Part Two

Today, with different perspectives, habits and preferences, it’s increasingly clear that what satisfied and motivated older workers won’t be the secret sauce for every generation at work. Reframed and expanded mentoring can play a central role in maximizing the potential of your talent force. Read on to learn how to begin to apply the reasoning and principles IRL with dedicated mentors.

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Why We Need a New Slant on Mentoring for All Generations -- Part One

Demographers are projecting that the two youngest generations at work today will account for about three-quarters of American workers in less than 10 years. Today, with different perspectives, habits and preferences, it’s increasingly clear that what satisfied and motivated older workers won’t be the secret sauce for the entire workforce. Mentoring can play a central role. Read on to learn why.

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Not What We Expected or Wanted

All generations are changed over their lifecycle by what they confront as they make their way through the world they inhabit. First, each generation tends to be defined by the economic, social, political and cultural influences they typically experience in their formative years.

But given the powerful impact of terrorism, wars, the Great Recession, the youngest generations, Gen Z and younger Millennials have been marked even earlier. And many Millennials are thinking “this isn’t what middle age is expected to look like” and feel like.

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Agile Action to Retain the Talentforce

The challenge of our current times at work is the great reshuffle. Numerous surveys and studies have found what workers want from employment and why they will stay at an employer. More money alone won’t do it. it’s time to look for culture fixes and some overlooked approaches related to motivation and how the work is actually performed. Read on for effective action steps.

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