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You Can't Google It!

The Compelling Case for Cross-Generational Conversation At Work

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Articles, posts and tips on how to achieve alignment and great results with generational diverse groups within the workplace

You Can't Google It!
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Featured
Apr 14, 2025
ATTENTION - INTERRUPTED
Apr 14, 2025

In today’s world, not only Gen Z but even Boomers and and Gen Xers have caught the anxiety and distraction bug from the adult world of ovérwhelm. READ ON to learn the dangers,  sources and how to combat it together. 

Apr 14, 2025
Oct 29, 2024
What’s the One NOT Good Networking Question?
Oct 29, 2024

Here are TIPS on when to be prepared with good questions and how along with my recommendation on the best question to avoid as a starter for networking and what to do instead.

Oct 29, 2024
Jul 28, 2024
Facing Hard Questions and Conflict Resolution
Jul 28, 2024

Conflict at work seems to be more frequent now as society becomes more polarized, affecting language, behavior and willingness to speak up. Most managers have not been trained in conflict prevention and resolution and may resist getting caught in the crosshairs of differences and establishing productive compromise. Here are my thoughts on what to do and a process.

Jul 28, 2024
May 21, 2024
Blog #3 of Why We Can’t Talk WITH Each Other Series – TRUST DEFICIT, LOYALTY, SAFETY, RESPECT
May 21, 2024

Having crucial and hard conversations requires at least a basic level of thrust. Trustworthiness is the most sought-after trait in leaders according to recent surveys. So why is it declining? And how can it be established or rebuilt? What is the connection with loyalty and safety? READ ON

May 21, 2024
May 10, 2024
Trust and Trustworthiness - Part II -- What Is the Connection between Trust and Loyalty?
May 10, 2024

Trust has largely gone missing, and a lot of people, though they have lost trust in institutions and many of the people they work with, are not happy about it.

Keep reading for some ideas on how to restore trust as a trustworthy leader, manager or colleague below.

May 10, 2024
Apr 28, 2024
Meaningful Conversation Requires Being Honest with Ourselves First Ready, Willing and Able
Apr 28, 2024

In the first article in this series, I spent a good deal of space explaining the context with a dramatized example of the difficulty people have talking with – not to or at– each other. Just focusing on the obvious symptoms won’t provide the necessary deeper mind and behavior changes that identifying and dealing with the root causes can bring. READ ON for some questions to get at the root causes.

Apr 28, 2024
Apr 3, 2024
Why Can’t We talk with Each Other? NOT To Each Other – NOT At Each Other?
Apr 3, 2024

Both the current degree of societal divisiveness and awkwardness since pandemic times have raised my level of urgency for speaking out and writing about this dilemma. I was recently sparked by a fascinating play I saw called “American Rot” in New York at La Mama. After viewing it, I remarked that the play portrays how people of many differences cannot talk civilly or at all with each other anymore. I was asked why that is. This is the first of a series I am writing to attempt to answer and change the conversation.

Apr 3, 2024
Jan 30, 2024
Can We Live in a World without Trust? Part I
Jan 30, 2024

Trust has gone missing, seemingly in every sector, everywhere.. The Harris Poll and U.S. News & World Report found a majority of respondents said the most sought-after trait in leaders is trustworthiness (including: honesty, transparency, reliability, ethics, respect) despite political and demographic differences.Read On for details about the challenges with some ominous stats.

Jan 30, 2024
Jan 6, 2024
The Secrets to Relevance at Work – at Any Age - Part Two
Jan 6, 2024

Continuing the discussion on how to stay relevant in all your roles and relationships at work, we dive in here to action steps and everyday behaviors.

Jan 6, 2024
Nov 17, 2023
The Secrets to Relevance at Work – at Any Age
Nov 17, 2023

Just about all of us are very concerned about being and staying “relevant” to others in our life and work. A brief summary of my recommended strategies and action steps appears listed below.

Nov 17, 2023
Oct 6, 2023
How to Fix Broken Work, Starting Now
Oct 6, 2023

If work as we know it is broken, as a large part of the talentforce seems to believe, how do we fix it? In the majority of organizations, the relationship between employer and employees is “strained,” if not painful or toxic. Mostly we point to symptoms. Solutions lie in identifying and addressing root causes.

Oct 6, 2023
Sep 20, 2023
10 Questions to Meditate on as We Embrace a Year Ending and New Beginnings
Sep 20, 2023

This is a time in the calendar to think about the past year, a new year coming on, and possible changes. These questions apply to both work and your life outside of work, how you relate to others, and how you relate to yourself. Ponder as you look back and forward.

Sep 20, 2023
Jul 30, 2023
Add Tech Problem Stress to the List of Wellness Threats
Jul 30, 2023

Second to someone I care about dying or being very sick, significant tech issues are probably my greatest stress factor. It occurred to me that good, patient, and persistent tech support people are similar to emergency room doctors. We need quick action, empathetically delivered.  Described here are two agonizing experiences I had in the last two years and some recommendations for managers and employers to add to wellness support behaviors.

Jul 30, 2023
Jul 24, 2023
Why We Need a New Slant on Mentoring for All Generations - Part Two
Jul 24, 2023

Today, with different perspectives, habits and preferences, it’s increasingly clear that what satisfied and motivated older workers won’t be the secret sauce for every generation at work. Reframed and expanded mentoring can play a central role in maximizing the potential of your talent force. Read on to learn how to begin to apply the reasoning and principles IRL with dedicated mentors.

Jul 24, 2023
Jul 5, 2023
Why We Need a New Slant on Mentoring for All Generations -- Part One
Jul 5, 2023

Demographers are projecting that the two youngest generations at work today will account for about three-quarters of American workers in less than 10 years. Today, with different perspectives, habits and preferences, it’s increasingly clear that what satisfied and motivated older workers won’t be the secret sauce for the entire workforce. Mentoring can play a central role. Read on to learn why.

Jul 5, 2023
May 27, 2023
Is This The Best We Can Do?
May 27, 2023

A recent Pew Research center survey reveals how workers are experiencing the workplace and finds both good and concerning news for employers as a lasting labor shortage looms and the workforce mindset leans toward mobility options. READ ON for stats and details.

May 27, 2023
Apr 28, 2023
Supplying What’s Missing from the Mentorscape
Apr 28, 2023

Many mentoring matches and programs have proven to be valuable and accomplished their objectives. Probably many more, have not. To learn about what’s been missing, what people of different generations and levels of experience are looking for and alternative approaches to mentoring, READ ON.

Apr 28, 2023
Apr 4, 2023
Not What We Expected or Wanted
Apr 4, 2023

All generations are changed over their lifecycle by what they confront as they make their way through the world they inhabit. First, each generation tends to be defined by the economic, social, political and cultural influences they typically experience in their formative years.

But given the powerful impact of terrorism, wars, the Great Recession, the youngest generations, Gen Z and younger Millennials have been marked even earlier. And many Millennials are thinking “this isn’t what middle age is expected to look like” and feel like.

Apr 4, 2023
Mar 2, 2023
How to Position Yourself to Be a Legacy-Maker
Mar 2, 2023

It’s a time when many of us are searching for meaning, rethinking our purpose in life and in our work, and to do good for people around us: Realizing that we could be living with some form of the pandemic indefinitely, that the future work and personal circumstances are constantly changing: 

Are you looking for a way to assure you make a lasting mark?

Mar 2, 2023
Jan 27, 2023
Agile Action to Retain the Talentforce
Jan 27, 2023

The challenge of our current times at work is the great reshuffle. Numerous surveys and studies have found what workers want from employment and why they will stay at an employer. More money alone won’t do it. it’s time to look for culture fixes and some overlooked approaches related to motivation and how the work is actually performed. Read on for effective action steps.

Jan 27, 2023
Dec 25, 2022
Reverse the March to Middle Madness:
Dec 25, 2022

Start 2023 with a new mindset about organizational glue. Middle managers, often under-valued, under-appreciated and over-worked, can be the key to organizational cohesion and stability. Read on for practical remedies.

Dec 25, 2022
Dec 1, 2022
Feeling Disconnected? What to Do NOW
Dec 1, 2022

Extensive research has found that connection is the #1 human need. Connection has broken down owing to physical separation as well as the divisiveness of today’s society and fears such as lack of psychological safety. Many have lost the skill during pandemic restrictions times. That needs to be rectified. Cross-generational conversation, connection and relationship building is a key ingredient to fulfill the desire for belonging. Read on for some tips to reach out and bridge the gap.

Dec 1, 2022
Oct 25, 2022
Clues to Organizational Change from Board Priorities
Oct 25, 2022

Corporate Boards are focusing on the human side of governance priorities as never before– at last! They are getting more concerned with workforce issues since COVID threw a wrench in almost all aspects of operations and life. READ ON for the corporate challenges getting new attention from boards.

Oct 25, 2022
Sep 28, 2022
WHAT TO DO WHEN A REALLY BAD SITUATION IS OUT OF YOUR CONTROL
Sep 28, 2022

My Story: What to do when I/you have no email service from/to my/your business and primary address for 12 days and counting? (and worse, being in the midst of an outreach campaign for a new service?) What’s not productive? Read for mindset suggestions to retain your sanity till life goes on.

Sep 28, 2022
Aug 29, 2022
UNFAIR! Can We Lower the Temperature on Work UnFairness?
Aug 29, 2022

Unfairness is an issue we’re hearing about in the workplace more openly as a serious pain point since pandemic conditions set in and remote as well as hybrid working became common and a long-term trend. In the research that I have been conducting with one-on-one interviews for our forthcoming masterminds as well as larger studies by companies such as Gartner’s HR practice for their report “11 Trends Shaping 2022 Work,” the call for more fairness in the workplace is looming larger and louder, and more urgent.

Aug 29, 2022
Aug 1, 2022
Use Backwards Thinking: Start with the B (Belonging)
Aug 1, 2022

Inclusiveness is not enough for talent retention, engagement and long-term loyalty. The most important initial in the DEIB acronym is the B, “belonging.” Start with the B. Read here what belonging feels like to an individual.

Aug 1, 2022
Jun 28, 2022
The Meaning and Purpose of Being Pro-Choices
Jun 28, 2022

Giving people the ability to evaluate circumstances and decide what is the best choice for them or their teammates or community or society on a whole host of issues is likely to produce higher motivation, engagement and productivity. Here’s what I mean by pro-choice at work.

Jun 28, 2022
May 31, 2022
Passion or Purpose or Both? -- The Formula for Your Work Legacy
May 31, 2022

The idea that everyone should find a passion in their work is only two or three decades old. But especially for the Millennials and Gen Zers, it’s been what they have come to think is a requirement early on or they have failed. Passion, life purpose and work legacy usually have a through thread and take time and experience.

May 31, 2022
Apr 28, 2022
Caution: Look Before Leaping into Psychological Safety
Apr 28, 2022

As much as psychological safety is necessary for lasting employee engagement and sustainable diversity, equity, inclusion (DEI), there has often been reluctance on a policy or core values level to integrating it institutionally. We explore here why, and what management and individuals can do.

Apr 28, 2022
Apr 28, 2022
How Psychological Safety Ups the Ante on Conversation and Engagement
Apr 28, 2022

In most companies/organizations, psychological safety is a new concept they are not yet focusing on. But it’s crucial because it is at the root of employee engagement, and indeed, instrumental in effective teamwork and innovation.

Apr 28, 2022

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  • Thanks to @BrianLehrer on WNYC for his segments over 2 weeks in 1.23 on the generations, the too long ignored cruci… https://t.co/tmpEhfSjdV
    Jan 17, 2023, 7:37 PM
  • Thanks to Jeffrey Matu and Maria Border for inviting me to speak on this episode of Drive CTE with Penn State Pod… https://t.co/4CrbfkyxbD
    Oct 26, 2022, 10:41 PM

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